At [Your Company Name], we are committed to delivering your home appliances—like refrigerators and kitchen essentials—safely and promptly. This Shipping Policy explains our order processing, delivery timeframes, fees, and more.
🚚 1. Order Processing Time
- All orders are processed within 1–3 business days (excluding weekends and holidays).
- You will receive a shipment confirmation email with tracking information once your order has shipped.
📦 2. Shipping Methods & Delivery Time
We currently ship to all U.S. states.
Delivery timelines depend on the shipping method and destination:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Ground | 3–7 business days |
| Expedited Shipping | 2–3 business days |
| Large Appliance Freight | 5–10 business days |
Note: Large or heavy items (e.g., refrigerators) may ship via freight carriers and require a scheduled delivery.
💵 3. Shipping Rates
- Shipping costs are calculated at checkout based on item size, weight, and destination.
- Orders over $500 may qualify for free standard shipping (U.S. only).
- Oversized or heavy products may include an additional handling surcharge.
🏡 4. Large Appliance Delivery
For refrigerators and other large appliances:
- Delivered via curbside freight or white glove service (if available)
- Someone must be present at the time of delivery
- Inspect the item before signing delivery receipt
⚠️ Please report any visible damage before accepting the delivery.
📦 5. Tracking Your Order
Once your item ships, you will receive a tracking number via email.
You can also check your order status on our website under My Account > Orders.
🚫 6. Delivery Delays
While we strive for timely deliveries, delays may occur due to:
- High seasonal volume
- Weather conditions
- Carrier-related issues
We are not responsible for shipping delays beyond our control, but we will assist in resolving issues quickly.
❗ 7. Incorrect Addresses / Missed Deliveries
Please ensure your shipping address is correct before placing the order.
If a package is returned due to an incorrect address or failed delivery:
- We will contact you to arrange re-shipment
- You may be responsible for additional shipping fees
